Captain Blankenship — Returns, Exchanges, and Order Changes (via Shifting Gaia) Damaged or compromised items If your items arrive damaged or otherwise compromised, we will replace your order. You may be asked to return the damaged product or provide clear photos to help us process the claim. Contact hello@shiftinggaia.com to get started. Not happy with your order If you are unhappy for any other reason, email hello@shiftinggaia.com and we will work with Captain Blankenship to make it right and answer any questions. Order edits and cancellations We will try to edit or cancel an order on request, but changes are not guaranteed once processing has begun with Captain Blankenship’s fulfillment partner. Note: If a physical return is required during a verified claim, the return address will be Captain Blankenship’s, not Shifting Gaia’s.